Ray Routledge´s profile

Reviews (2)

Optical Express

Bodged laser eye surgery in June, can't see properly

I had laser eye surgery in June, I have blurred vision since. The staff in branch keep saying give it time, but there has been no improvement. I am constantly using eye wash but still no improvement. I feel cheated. Depressed and let down. I am seeing them again this Friday. I am sure I will receive the usual bullshit and excuses. I want my money so I can go somewhere else to myself sorted by professionals.

16 October 2013

Reply from Optical Express

Hi Ray,

Thanks for leaving your feedback. There are clearly some concerning aspects to your comments above which I would like to discuss with you further. I have made arrangements for a member of our Clinical Care team to call you directly to discuss your comments. If I can be of any further assistance, please don’t hesitate to get in touch with me directly at clinicalservices@opticalexpress.com and I will be happy to assist.


Stephen Hannan
Clinical Services Director


Quality at an affordable price

I ordered calendars using my own photographs. The step-by-step on-line facility was clear and easy to use. The calendars arrived four working days after placing the order and were a high quality product and well packed.

Ray Routledge´s profile

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Ray Routledge
United Kingdom