ordered 12 red roses for my girlfriend, not at valentines day so no excuse for running out, what arrived were dead orange roses, 1 red rose and some manky white ones, my girlfriend understandbly not impressed, e mailed to complain and they ignored my first email, e mailed again, and they have said they reserve the right ti substitute if stock not available, i would have appreciated knowing this beforehand, and actually not of the same value as most were dead, poor service, apalling customer service skills, do not use
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