Talktalk

Feel like I don't trust them already and I haven't even went live.

I was approached in a shopping center in Dundee by a rep for TalkTalk. The guy was really nice and told me the deal and what was involved and I thought it was pretty good for me, a student.
However, I wanted to look at what other deals there were as I am just using a dongle at the moment and it really isn't great. I said this to the man and asked how long he would be there for. He told me that they were only there for ONE day as this was a one day promotional deal.
I thought the deal was pretty good and I even got my mum to speak to him on the phone to see what she thought and she thought it sounded good so I decided to go ahead with it.
Now, the next few days I had to go into town but I always pass through this shopping centre to stay in the warmth and low and behold guess who was there? TalkTalk! And the same reps I had spoke to also. I was really naffed at this as I felt I had been pressured into going with TalkTalk but thought nothing more of it.
I was speaking to my dad, however, and mentioned that I had signed up with them and straight away he said "are you kidding?". I very much trust my dad when it comes to things like this but he said if you think you are getting a good deal for you then go ahead with it but have a look at the reviews so I did and here I am.
I have now cancelled TalkTalk because I don't want to start my broadband not trusting the company. However, the woman I spoke to on the phone was nice enough, even after telling her why I was cancelling as I told the truth, and had no problems doing so (even when she tried to persuade me also to stay on till the day before my go live date while I looked at other braodband deals). That is why there is another star on this review :P I thought it best to cancel straight away as I would rather go with people's views on this and feel safe than keep going with it thinking maybe it might be ok for me. But I have learnt my lesson and even if I think its a good deal, always see what else there is first because you have no idea if these people are telling the truth or just to trying to get you to buy.

Dave Naylor, Susanand Stewart Laing found this review useful