The 19 mm wide magnetic, with 19mm wide ferrous, strip doesn't create a strong enough attraction to hold the weight of the acrylic sheet I want to use as temporary double glazing. I specifically asked your tech dept for help with choosing the most suitable product/s to buy to hold the sheet in place. I gave them the weight and dimensions of the acrylic sheet, so that an accurate calculation could be made. I don't feel it has been a £25 well spent!
A few weeks later and I can say that First4magnets have reacted very well to my earlier dissatisfaction. A senior manager contacted me to discuss how we could come to a solution to the problem and sent me additional magnetic & steel tapes free of charge. Though I haven't yet put up the new tape, I'm pretty confident it will do the job. I very much appreciate the thoughtful service I have recently been given.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.