Karl´s profile

Reviews (1)

Flightstore Pilot Shop

A little turbulence prior to a smooth decent!

Original order,very poor packaging & product arrived smashed to smithereens! After a phone call,product returned,phone call from the manager & product back with me in A1 condition! Use with confidence & customer service top notch what!

13 November 2012

Reply from www.flightstore.co.uk

Hi Karl,

Thank you for the review!

We are sincerely sorry that the first delivery was not packaged correctly.

After replacing the damaged product, we investigated the cause and put in place extra training on the packaging of very fragile goods.

We are thrilled that we managed to solve the situation to your satisfaction as we always strive to provide the best possible service.

Kind Regards,

Phil

Flightstore Social Media Team

Karl´s profile

profile image of Karl
Karl
Reviewer
United Kingdom

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