Mark Taylor´s profile

Reviews (1)

DPD UK

I do not like being lied to.

I was in at the time the parcel was due to be delivered. Then suddenly get an email saying I wasn't in so the parcel could not be delivered. Tracking says that a failed to deliver card had been left, but it hadn't. This is clearly because somebody decided to return to depot without delivering the package, did they want to get home nice and early to watch Corrie?

Additional news.....

With the original delivery I told Amazon that I could not be in until after 4pm the following day. I got home to find the parcel stuffed into an outside letterbox (and as a result had not been signed for.

And there is more.

Toaday was supposed to have a delivery of 2 iPads. Heart sank when I saw mention of DPD on the delivery email. Sure enough, get an email saying it would be delivered at a particular hour slot. Then I get an email saying no-one in. Funny - my wife, 2 children and 2 plasterers would dispute that. Once again incompitence or lying, neither acceptable.

Owen Evans found this review useful

13 November 2012

Reply from DPD UK

Hi Mark,

I'm very sorry that you did not get your parcel on the scheduled date/time. I hope you were not too inconvenienced.

The parcel is due for delivery today between 16:18 - 17:18. Please let me know if you have any queries - socialmedia@dpd.co.uk

Kind regards,

Bobby.

Mark Taylor´s profile

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Mark Taylor
Reviewer
1965
United Kingdom

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