Kay Mccameron´s profile

Reviews (1)

Bride & Groom Direct

Bride&Groom direct delivered efficient & friendly service

I was ordering wedding day & evening invitations on-line and had no-one at home to check my input and ordering as I was doing it. I placed the order & then saw that I had missed a change in wording on the evening invitations wanting it to be a 'cheese & port' celebration. I was upset with myself. I phoned the next working day explaining to the customer service team what I had missed and they did not flinch at my request, I was really pleased and relieved. They sent me a proof to check and once that was sorted it was business as usual. I was really chuffed with the standard of the invitations and delighted the wording could be changed. I am very pleased to be recommending these guys, I even had the benefit of a gift in the parcel when the invitations did arrive. Super service.

13 November 2012

Reply from BRIDE & GROOM™ Direct

Dear Ms Mccameron,
Thank you for taking the time to review Bride & Groom Direct.
We pride ourselves on friendly, approachable customer service and we're pleased that you were able to experience this first hand. I'll make sure that your comments are passed along to the team!

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Kay Mccameron´s profile

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Kay Mccameron
United Kingdom