THE OOH AAH FACTOR IS INCREDIBLE, EVERYBODY LOVES THESE LIGHTS AND I HAVE TO COMMEND THE COMPANY FOR A FANTASTIC PODUCT RANGE.
I WOULD NOT HAVE HESITATED TO GIVE A FIVE PLUS PLUS RATING, HOWEVER A FEW SMALL GLITCHES DROPS THE RATING TO THREE, FIRSTLY SHIPPING, WHICH WAS GREAT AS FAR AS THE COURIER DHL WAS CONCERNED, BUT FROM THE OUTSET I WAS UNABLE TO GET MY PAYMENT THROUGH AND EVENTUALLY USED PAYPAL, BUT THIS WAS AFTER REPEATED E-MAILS AND BEING ASSURED THAT THE SHIPPING RATE WAS ACCURATE AT £ 19,00. AFTER PAYMENT I WAS INFORMED THAT SHIPPING WOULD BE AN ADDITIONAL £ 35,00 AND AFTER MORE E-MAILS WE MANAGED TO AGREE ON ANADDITIONAL £20,00 WHICH EFFECIVELY DOUBLED THE SHIPPING.
GOODS ARIVED SPEEDILY AND CLEARED QUICKLY, MAKING THE SHIPPING MORE BEARABLE BUT THEN TO MY SLIGHT DISMAY AND IN SPITE OF MY REQUESTS I WAS GIVEN SEVEN BAUBLES OF ONE SCENE AND ONLY TWO OF ANOTHER AND A THIRD SCENE NOT INCLUDED AT ALL,THIS AFTER REQUESTING AND PER YOUR DISPLAY THAT I BE GIVEN THREE OF EACH SCENE TOTALLING NINE, THE PEOPLE HERE DOING THE OOH AAH ALSO ASK WHY SO MANY SNOWMEN AND ONLY TWO FATHER XMAS'S, DID SOMEBODY DECIDE SINCE I'M FAR AWAY TO DOWNLOAD SLOWER MOVING ARTICLES,WHATEVER, I SHOULD HAVE BEEN INFORMED OF STOCK PROBLEM, SINCE HAD I WALKED INTO YOUR SHOP OF THE STREET I WOULD HAVE BEEN HAPPY TO WAIT UNTILL STOCK WAS AVAILABLE.
I HOPE THAT MY COMMENTS ARE SEEN AS CONSTRUCTIVE, AND I MUST SAY WITHOUT A DOUBT THAT THIS A FANTASTIC COMPANY THAT I WILL CERTAINLY PURCHASE FROM AGAIN AND AGAIN AND RECOMMEND MOST HIGHLY.
REGARDS AND XMAS WISHES
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.