Vera Fisher´s profile

Reviews (1)

FloraQueen

Floraqueen phone number here! 0034932010015. Flora queen Spain.

In my opinion this is a rubbish company!
My friend ordered flowers in England to be sent to her mum in Spain for her birthday. She had an email to say they had been delivered but they had not!! She sent emails but no reply. Posted messages to the company on twitter and Facebook but again no reply! No phone on the website but did find a Spanish number on their Facebook page! My friends mum phoned this and she said a very rude man told her to phone another day!! This is disgraceful. Would never use this company again. If you want to get in touch by phone then you can use the Spanish number and press 1 to speak in English. My friend did and was told someone would phone her straight back. Guess what? They didn't!!!!
Facebook and twitter search. Floraqueen.
0034932010015. Flora queen Spain.

Update.. Since her phone call she got an email saying that the company tried to deliver the flowers but no one home. That was rubbish as her mum was home all day waiting in for them!! Sounds like bad service and lying to me!!!

26 November 2012

Reply from FloraQueen

Hello Vera, thank you very much for you review, we really appreciate it. It help us a lot to improve in our service. We want to solve this inconvinient, thats why we want to talk with you. If you already contact customer service please let me know at luis.l@floraqueen.com, if not please send me an email with your order number to see what happened and what I can do for you. Greetings from floraqueen.

Vera Fisher´s profile

profile image of Vera Fisher
Vera Fisher
Reviewer
1958
London, United Kingdom

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