Simply Electronics Ltd.

Will I ever see my money again?

I ordered a phone in early October and haven't heard or received a thing yet! Despite sending several e-mails. This phone was supposed to be a Christmas present for my daughter. If I had known I was ordering from Hong Kong I really wouldn't have bothered knowing what the postage from there can be like. Do yourself a favour, pay a bit extra and have peace of mind. I'll repost if I ever get my goods or a refund.

21 November 2012

Reply from Simply Electronics Ltd.

Dear Sharon,

Please do accept our apologies for the delays, your order has been packed and should have been picked up by our couriers yesterday afternoon. We will send the tracking details very shortly, many thanks for your continued patience.

Regards,

Vanessa Carroll