John Walpole´s profile
Reviews (1)
Theplumbstore
Asking for a review, but have not received the product yet.........
Not sure why this has been sent out when i am still waiting for the product. Not due to plumbstore but a prodection error I believe. However, still inefficient to sent this review request out while I am still waiting for my order!! Also, I had no communication from they to say there was an issue with my order, I had to chase them up, only to find out they would not have stock for a good few weeks. They should have at least notified me of the delivery delay.
14 November 2012
Reply from Theplumbstore
John Walpole´s profile
United Kingdom
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We apologise for the delay, the complete range of EP programmers from Potterton is currently out of stock, this is due to a manufacturing issue. There is currently over 3000 products on back order awaiting delivery. We are due a delivery today and will confirm dispatch of your product once we receive the goods.
We have been sending out emails letting customers know of the situation and I apologise if you have not received notification. I will ensure that we provide you with a further update later today.