I placed a order for flowers and chocolates for a friend in hospital, however when I asked my friend about the delivery I found out it never arrived. I contacted iflorist first via email and then live chat, as no phone numbers, who confirmed order had not been sent. I asked why not sent and why did they not inform me. Said problem with florist and didn't answer on why did not inform me. It was agreed that the order would be resent to my friend, now at home, but order would be upgraded. So a week after original delivery date a order did arrive, but not with the chocolates as I had ordered. I have emailed iflorist about this, wrote on their Facebook page, but have has no response! Very upset over my treatment from this company and their not only lack of customer service but how they can get a order wrong twice and still not respond about this. Would not ever take the risk again of using this company.
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