Kellie Brown´s profile

Reviews (1)


Really upset

i ordered a dress from this company but it was to small so i ordered the next size up as was worried they would run out of stock so i paid again and sent the smaller dress back to them for a refund on the 02/11/2012. Then a few days later jeans i ordered were delivered they were not even the jeans i ordered totally different style and few sizes smaller so i sent them back on the 09/11/2012 requesting for the jeans i ordered to be sent im getting min able response from them which is really worrying me now reading all these reviews and i also called the reception number and the lady didn't even care all i want is my refund for the dress and want my jeans i ordered to be sent its ridiculous even one of the customer care team suggested i make the order for my jeans again and they refund me for them i wouldnt spend anymore money already owe me a refund and the jeans i ordered madness. Such a shame because i had a big list for Christmas to buy from them as i really like the clothes on their website and now iam definitely put off

29 November 2012

Reply from Missguided

Hi Kellie,

I apologise greatly for the incorrect item that you received, I have looked into your orders and emails between yourself and customer care. I have emailed you with all the relevant information.

Best Wishes,
Grace xx

Kellie Brown´s profile

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Kellie Brown
United Kingdom