Phil Croucher´s profile

Reviews (1)

XLN Telecom

Could do a lot better. In fact, terrible so far

This line move was ordered over two months ago. The first job number was lost, so I finally create a new one and am told I would get a line on Nov 8th, a month later - no mention of "let's try and hurry it up because we screwed up!"

Line was fitted, excellent technician, but the new broadband is sloooooooooooow - so slow that it take twenty minutes to load half the first page. I am now told it will take 10 days to fix. This is unacceptable - my company is losing business because we don't have communications.

Any suggestions? I sure hope I'm not being billed at the moment or I will be a VERY unhappy bunny

The last time I had a line installed in Buckingham the engineer turned up in Scotland. Go figure.

Phil Croucher´s profile

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Phil Croucher
Reviewer
United Kingdom

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