I wanted to buy a laptop that was as high spec as possible for as cheap as possible and I found the Asus X54c127v in the clearance section of the website. I logged on to the website at 9am and requested a live chat with an employee. I had numerous questions about the laptop eg: its current condition (i was purchasing a pre-owned laptop) and all of these were answered accurately and quickly and I got the impression the staff were highly knowledgeable and you weren't simply talking to somebody that only knew the basics. All questions were answered quickly and I used the "best offer" feature of the website - I thought this was a really good idea and decided to make a cheeky offer and then engaged in a bit of bartering (you wont get a laptop for silly money and they staff know what the items are worth). My bid was accepted and the laptop was posted. I was told it would arrive between 12:01 and 13:01 via a text message and it did. Based on my positive experience so far I wasnt surprised it arrived on time as accurately as predicted. The laptop was boxed and vacuum packed and so despite my laptop having been owned for a few days by another customer, I felt I had been given a brand new computer. The laptop is also incredible. I would highly recommend this machine and you will struggle to get a higher specced machine for the money. Overall I thought this was a very good service and this company can only go from strength to strength and I will happily return to this company or recommend it to friends and family.
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