www.geyser.co.uk

Product excellent but company organisation poor

I am very pleased with the product which is well finished and works very well. However the organisation within the company left a little to be desired. In the first instance, the wrong sized radiator was delivered and then on two occasions when I telephoned them a promise to return my call was not actioned. I had to pay a refundable deposit to have the correct radiator delivered prior to the return of the incorrect one.