Mr Dunham´s profile

Reviews (2)

Villa Plus

Villa rather dated and no air conditioning

Whilst the pool area was excellent and the small pool was regularly maintained, the villa itself was a disappointment. On entering the villa, there are several doors that are padlocked and a sign saying "it is strictly prohibited to pass beyond this point". The kitchen was very old and dated. The mugs supplied were stained and some were chipped and cracked and were of various designs - Star Wars, Christmas, cartoons. Not what you would expect when hiring a villa.
Although I now realize that there is no air conditioning in the villa, the general description given by Villaplus was that air conditioning was available in their villas so I automatically assumed that air conditioning was included. It was the middle of August and we were only supplied with three fans for four bedrooms (there were 7 of us). We requested more and they were delivered the next day.
However, the villa was extremely hot and stuffy, especially at night time.
Inside the shower head in one of the bathrooms was green and mouldy and we decided it was not safe to use.
The washing machine was very old and rusty and did not work. The owner came out to have a look at it and told us that it had been working the previous weekend but the English Repairman said he could not fix it and we were left without a washing machine and only had our towels changed once when we requested it.
We had a wonderful holiday and this is the first time I have ever given a negative review but I do feel that you do not receive what you pay for with this villa. It is in need for some fairly major refurbishment in the kitchen and some of the equipment needs replacing. It definiately warrants air conditioning in the villa as well.

30 August 2013

Reply from Villa Plus

Hi Steven, our Customer Services department have received your message on this matter under separate cover and are currently looking into it for you.

Hotel Direct

Would use again

We booked this as a present for my parents and they loved it. The whole trip went like clockwork from start to finish.

Mr Dunham´s profile

profile image of Mr Dunham
Mr Dunham
Reviewer
United Kingdom

About