Keith Ballam´s profile

Reviews (1)

Sleepless in London

Whilst the 'hotel' was very clean & comfertable the organisation left a lot to be desired.At night (after 2230 hrs) the foreign students were allowed to run riot in the corridors stopping other residents any form of rest, when I went down to complain to the hotel staff they were most apologetic but said that they only had one member of secutrity staff to patrol the whole building In the morning no one seemed to be able to explain the system of paying for bteakfast (no one seemed to speak or understand basic english.
The first comment could be solved by placing the students staff or teachers on the same floor to keep them quiet & the second comment would be easily solved by having a door or a gate on the entrance to the dining room,or someone that could sprek English

14 November 2012

Reply from TravelStay LTD

Hi Keith,

Thanks for the feedback, your comments have been passed on to the accommodation. We hope you found our website and booking system fast and easy to use!



Keith Ballam´s profile

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Keith Ballam
United Kingdom