Carol Jane Phelan´s profile

Reviews (3)

Cash 4 Phones

Serves me right for not checking trustpilot first!!

Websites now been taken down - been chasing for my money since September - realised quickly I was not going to get my money and now they will restart under another company name - but hey - its legal!!

Broken (New) phone - no contact back when problem logged - got my bill quick though!

Blame myself after reading all the bad reviews so I had an online chat with a rep to confirm that the phone would not be a recondition unless I ordered one. So, I ordered the new Xperia Z Purple. It arrived next day - very excited but when I switched it on the image was broken up and bouncing round the screen. I logged the problem with buymobilephones tech support and received a confirmation on 12/07/13 14.26 saying we will be in touch shortly. Its now 20/07/13 heard nothing, cant be bothered to have an argument about it so i have gone to Sony direct from which they sent me an upgrade which didnt work and then a freepost docket to their servicing team - excellent support from Sony thank god!!!

22 July 2013

Reply from

Hello Carol,

If the handset fault had been logged with our Technical support team then we would have been in contact with you.
In the case of a faulty phone within the first 28 days we would have exchanged the handset for you and replaced it with another new Xperia Z.
We are sorry you decided to go through the manufacturer.


Really Impressed!!

Bought a carpet cleaner for my Mom for Xmas - it arrived within the week - I received two updates so I knew exactly what the status on my order was - very unusual!

It was £40 cheaper than I could get it elsewhere - She assembled it used it and is chuffed to bits - Thank You:)

Carol Jane Phelan´s profile

profile image of Carol Jane Phelan
Carol Jane Phelan
Female, 1966
Birmingham, United Kingdom