I thought I had ordered the correct replacement toothbrush head, but it was wrong. However, I was reimbursed promptly as the correct one was not stocked (Braun Oral B Vitality Sonic).
It is worth noting that a refund is not offered in this circumstance if the packet cannot be resold as it has been opened (I might not have known it didn't fit until I had tried it!), which wasn't made clear on the website.
Otherwise, ordering process and delivery faultless.
Website, product selection menus, prices, ordering, delivery- all faultless. And with a chocolate thrown in for good measure! - A nice touch. This is the second order that I have placed, and I will not hesitate to go back to Battery Force when it is time for my third.
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