So I make an order from overclockers on Sunday and pay 12quid for next day delivery.
I get an email saying my item will be delivered between 17:22 and 18:22. So I'm thinking that's a bit bloody late to be making deliveries and charging for next day delivery.. So I shrug and think I can live with that....
20:05..... 2 hours later than delivery estimate, there is a loud bang on the door which wakes my 1 year old son up, so he's screaming wondering what the noise was, so I go downstairs and open the door and no one is there, just in case it was Dpd I check for a delivery note, nothing... So I go back upstairs get my son back to sleep and ding.. An email arrives saying delivery failed because no one was home...... I'm swearing by this point, so I go back downstairs to double check the parcel hadn't been put in the outside cupboard and nothing.. But there is a failed delivery card...
Seriously, what kind of company bangs on people's doors at 8 at night, don't any of you have kids? And then to disappear within seconds is really bad. I want a refund of my delivery charges, I will make sure if this parcel turns up tomorrow to never use your service again which means as overclockers only use you for next day delivery - ordering from another company that doesn't.
Owen Evans found this review useful
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