Dialaphone

Very poor all round

Poor service. Very difficult to get to speak to a human rather than automated service. Salesperson told me phone would be with me within 5 working days but delivery date on account showed delivery due in 3 weeks. Then told sales often say that but they don't know how long it takes. Then told I couldn't cancel order. Was told new talk plan would take effect within 24hrs with a "pro rata" allowance until my next bill date. Later found out this was also rubbish - didn't take effect until after my next bill and then only because I phoned Orange several times - they told me dialaphone hadn't put through my upgrade.

Really poor, unlikely to use dialaphone again.