Emma D´s profile

Reviews (2)


Good prices, nice clothes, sometimes the quality can be lower than expected

Boohoo have fantastic prices, between the student discounts and the free delivery it's fantastic and I use it all the time! Overall, the clothes I've gotten have been lovely and I was pleased with the majority of them. Sometimes though, the quality of the fabrics or the sewing can show the price you pay because they can be of low standard. Overall though, I have had a very positive experience with the website.


JOKE of a website!!

This website is a joke, which is clear to see from the comments below!

I tried to get a dress for an event that was coming up. The order and payment went through. I was excited to get the dress but 5 DAYS after ordering I received an email telling me that I had been aloud to order a dress which was already sold out and I would receive a refund.

Devastated the dress wasn't coming and worried I wouldn't have something to wear before the event I ordered the smaller size in the hopes that it might fit. AGAIN, DAYS later I received the same email!! Absolutely ridiculous and no sign of the refund! Their form of an apology was a 10% discount, however I am a student and already receive that so it was no compensation at all for the fact that I now have NO dress for the event.The worst part is that the dress was also STILL available to be bought on the website! Such a joke! NEVER use this company!

29 November 2012

Reply from Missguided

Hi Emma,

I understand your frustration and upset and we cannot apologise enough for this. This technical error appears to be a result of an upgrade our system to a larger server. We are doing our utmost to resolve all the issues our customers have experienced.

If you wish to contact me further at customerhelp@missguided.co.uk.

Best Wishes,
Grace xx

Best Wishes,

Emma D´s profile

profile image of Emma D
Emma D
United Kingdom