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POOR service, items returned 6th November according to tracker, staff cannot find the parcel!

Using the returns label and collect+ service I returned items back for a exchange, so I sent them off and tracked it on-line, it said they were delivered by the 6th November 2012 1300hrs, as of today 14th November 2012 the staff at MandM direct have no record of this parcel and are unable to find the items I have returned!

I'm sick of this company this has happened too many times due to being sold items which are of poor quality or faulty!!

I will not use again and I recommend anyone thinking of using them if you're not sure on the size and may have to return to avoid this company!!!!!!!!!

Jesper Myhre found this review useful

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Dave Ramm
United Kingdom