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Reviews (1)

DPD UK

5 seconds and he was off!!!

I was due to receive a package from ASOS today, the DPD guy pressed my flat number on the entry system consistently for about 5 seconds, yet didn't stand in front of the camera so I could see who it was. I let pressed the button to let whoever it was in anyway but instead of coming up to my flat he just dropped a "Sorry we missed you" card at the general entrance downstairs and got in his van and drove off. I tried to get his attention from my window upstairs before he drove off but he seemed in such a hurry he didn't even look back. Every other delivery system I've used usually drops the packages at the main reception building where it can be signed for, but I guess he thought waiting 1 minute was to double check no one was home was too much hassle! Now I have to take the day off tomorrow to sit and wait for the parcel again!

14 November 2012

Reply from DPD UK

Hey Tomi,

Sorry to hear about the delivery delay. The driver tells us that he was unable to gain access to the block of flats. Sorry that we did not wait a little longer before leaving the address.

I see that you have requested for delivery to take place tomorrow. Please let us know if you have any queries, we'll be happy to assist - socialmedia@dpd.co.uk

Kind regards,

Bobby.

Tomi´s profile

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Tomi
Reviewer
Female, 2012
London, United Kingdom

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