Mr Cook, ´s profile

Reviews (4)

Sigma Sport

Quality Cycling Items at Cut Down prices on Ebay - Great!!

Got A lovely new Campagnolo Veloce Double Chainset for £43 delivered. No messing around and communicated responsively as required. Will look out for these folk again. Highly Recommended!!

Wiggle - Order very very Chaotic

Placed the first ordet for a Joe Blow Sport 2 pump. Thought all was fine, but 3 days in, nothing had happened. With a bit of investigating, found it was actually out of stock, possibly some more in a few weeks. They did not inform me of this. I cancelled the order as it was needed asap.

Then a day later they were back in stock. It was a good price so ordered again. A day later things moved the order was processed. I was then given a delivery confirmation for the nest day, so left the day free, specifically to be in for delivery. That morning a text was sent saying possibly delivery would not be today. Ages was spent along with plenty of money on the phone trying to contact the courier, to find out what was happening, surely wiggles job. Finally I found out it may be delivered the next day, maybe!! It was but the whole experience was a nightmare and in the end no saving was made.

27 June 2013

Reply from Wiggle

Thanks for taking the time to review your experience Mr. Cook. First of all I would like to sincerely apologise for the fact that your first order did not go to plan. We try our very hardest to ensure that all stock availability is clearly displayed on the site and I can only apologise that this was not clear when you placed your order.

At the time of placing your second order we had recently transitioned between couriers and were experiencing a few teething problems. These issues have been addressed and resolved now so all future orders should be delivered without a hitch.

I can only sincerely apologise again for the inconvenience. Our aim is to provide the best service possible and we are deeply saddened that we have let you down. If you would like to give us another chance I can assure you that we will not disappoint.

Flightstore Pilot Shop

Superb Service, Great Value, Fast Delivery. Highly Recommended!!

We looked all over for the binoculars we wanted, including Amazon & ebay. They are actually needed for fishing and bird watching. Flightstore were the best value and offered free delivery at the amount we spent. They were received the day after dispatch and were well packed.

I have no doubt we will be using there services again, as well as recommending them to freinds. Excellent value & super service. Thankyou!!

Furniture Choice

Great Customer Servive, Great Value, Do As They Say!!!

Looked for the Mattress we were after using online search. Furniture Choice came out as the best value, after we had really shopped around. The web site was really easy to use & to make the purchase. Phoned them a couple of times to get information, they were very curtious, and helpful, excellent. The mattress was delivered on time as planned, in A1 condition. The Sleepeeze Brompton BackCare 1000 has proved to be a wonderful, firm and comfy, pocket sprung joy!! Highly recommend Furniture Choice and the Sleepeezee Brompton BackCare Mattress. Thankyou!!

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Mr Cook,
United Kingdom