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Reviews (1)

Essential Travel

where's my bookings gone?

On the whole a good, efficient service, but I logged on today and it took ages to load my details, once it had my travel insurance & parking details had disappeared??

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16 November 2012

Reply from Essential Travel Ltd

Dear Mr Pilcher,

Thanks for your feedback and we are sorry to hear about your booking issue.

Please note that this happened because you created more than one account. If you log in to your account you created most recently, both your travel insurance and your airport parking bookings will be present.

If you have any further queries, you can contact our customer services on 0845 803 5434 or email customerservices@essentialtravel.co.uk.

We wish you a lovely trip.

Kind regards,
Essential Travel

Mr Pilcher´s profile

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Mr Pilcher
Reviewer
United Kingdom

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