Hannah Wolstenholme´s profile

Reviews (2)

Loaf

Disappointing

Firstly there were numerous issues with the delivery. Clearly the logistics team had not considered that the flat was in central London and therefore parking could be an issue. They kept calling me (wwho wasn't even at the property) to ask where to go, when I made suggestions they ignored them and then got the office to call me and ask where to park. This charade went on for almost an hour - a total waste of everybody's time.

Secondly and MOST infuriatingly. I purchased a king size mattress from another retailer as I have back problems and require memory phone which doesn't fit the kingsize bed you supplied the bedstead is slightly too small. NOT GOOD

26 November 2013

Reply from Loaf

Hi Hannah,

We're really sorry that our delivery chaps weren't as slick on the day as we would like them to be and thanks for letting us know. All of our beds are designed to work with standard UK sized mattresses so your new bed should fit nicely. If you'd like to chat to one of our Loafers about this please give us a buzz on 020 8968 8843 and we'll try our best to help.

The Loafers x

Flashbay

Great Customer Service and a fantastic product

I was delighted with the service I received from flash bay. It was efficient and they made great suggestions as to which product was relevant to both our business and brand. I would be happy to recommend flash bay to anyone.

15 November 2012

Reply from flashbay.co.uk

Hi Hannah

Thank you for your kind words, we very much enjoyed working with you

Looking forward to your next order,

Flashbay

Hannah Wolstenholme´s profile

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Hannah Wolstenholme
Reviewer
United Kingdom

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