This company are AVAddicts - Unit 2, 10 Birmingham High street - check out the reviews online for AVAddicts (trustpilot) - they are a nightmare - complete con artists.
They also traded as 50 scents and currently also trade as "Just Electricals" - look at their reviews on review centre. Complete crooks.
For gods sake dont give them your money.
This company are AVAddicts - Unit 2, 10 Birmingham High street - check out the reviews online for AVAddicts (trustpilot) - they are a nightmare - complete con artists.
Advanced AV is a trading name of 3 Pins direct LTD - owned by one guy - Nazim Hussain. 3 Pins direct also trade as "just electricals" - check out their reviews on review centre and sitejabber - they take peoples money and dont send them the goods. They have also traded as 50 scents- see review centre - Stay well clear or your likely lose your money.
3 Pins direct have been close to being struck from the register twice;-
https://www.duedil.com/company/07288050/three-pins-direct-limited
I nearly bought something then spotted it was ex-display. Many of the units are ex-display units - but they tuck the info away at the bottom of the "technical specification" ????- its completely deceitful.
Worse still - this company are at risk of liquidation. J
If you lose your money sue them in the small claims court as quickly as possible while they are still in business. Also claim back from your credit card provider from section 75 of the Consumer Credit Act 1974 . Your credit card provider will then also pursue the firm.
This company are AVAddicts - Unit 2, 10 Birmingham High street - check out the reviews online for AVAddicts (trustpilot) - they are a nightmare - complete con artists.
Advanced AV is a trading name of 3 Pins direct LTD - owned by one guy - Nazim Hussain. 3 Pins direct also trade as "just electricals" - check out their reviews on review centre and sitejabber - they take peoples money and dont send them the goods. They have also traded as 50 scents- see review centre - Stay well clear or your likely lose your money.
Worse still - this company are at risk of liquidation. 3 Pins direct have been close to being struck from the register twice;-
https://www.duedil.com/company/07288050/three-pins-direct-limited
I nearly bought something then spotted it was ex-display. Many of the units are ex-display units - but they tuck the info away at the bottom of the "technical specification" ????- its completely deceitful.
If you lose your money sue them in the small claims court as quickly as possible while they are still in business. Also claim back from your credit card provider from section 75 of the Consumer Credit Act 1974 . Your credit card provider will then also pursue the firm.
I got to my room to find no air conditioning working and had to pay 50 Euro to use it (20 Euro returned on check out). I was advised on return by low cost holidays that "certain amenities are payable locally". The website states " "Please note that certain amenities may be payable locally". This statement appears to me to be on most of their hotel's websites.
What this means, according to Low Cost Holidays, is that your hotel can charge you for ANY amenity. My Hotel amenities were "twin bedroom, lounge/dining area, kitchenette with 2 cooking rings, microwave and fridge, kettle, toaster and cooking utensils, air-conditioning and balcony/terrace” and the “maid service”. This means your hotel can charge you for any of these or any combination of these however not all of them.
BEWARE, you are leaving yourself open to multiple charges on arrival to use any of the amenities listed in your hotel, yes.....even your microwave, balcony, or maid service. So you cant know what your holiday will cost you until you arrive.
Avoid Low Cost Holidays - in my opinion they are a rip off.
Response to Low Cost Holidays reply;-
"we state on some of our descriptions that certain amenities may be chargeable locally. If you ever wish for this to be clarified we will always be happy to do so."
I can advise you that on arrival at Holiday Centre Apartments I was asked who my travel company was. I was then advised that air conditioning was not included for Low Cost Holidays’ clients. It is clear that there was a pre-existing agreement between Low Cost Holidays and Holiday Centre Apartments that air conditioning was not included for Low Cost Holidays’ clients. Since air conditioning is not included for Low Cost Holidays’ clients there is no legal or moral justification for Low Cost Holidays not explicitly stating on their website that air conditioning is not included in the price of the holiday. This is all the "clarification" customers need. Low Cost Holidays obviously deliberately refrain from advising that their clients do not receive air conditioning, when other Holiday firms have clearly negotiated that air conditioning is included. If its not included SAY SO on your website. Its a clear attempt to mislead.
"We would like to apologise if this was not made clear enough on your apartment description."
It wasnt made clear at all, never mind "enough".
"Travel companies often use this term as charges are not within their control and are always subject to the hotel/apartments discretion."
Absolute rubbish. Other travel companies include air conditioning at the Holiday Centre Apartments so clearly they have negotiated rates and included them in the cost of the holiday. If Low Cost Holidays want to minimize the cost of a holiday by excluding such amenities then they should make it clear on their website that these amenities are not provided by Low Cost Holidays. There is no excuse, your response is nothing but rhetoric and flannel.
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Unfortunately many apartments charge locally for air conditioning.
We would like to apologise if this was not made clear enough on your apartment description.
Along with many other travel companies, we state on some of our descriptions that certain amenities may be chargeable locally.
If you ever wish for this to be clarified we will always be happy to do so.
The additional charges are generally referring to air conditioning and safety deposit boxes and other facilities such as spas etc
Travel companies often use this term as charges are not within their control and are always subject to the hotel/apartments discretion.
Any local charges are not taken by lowcostholidays.
Once again we apologise that you were disappointed to be charged.
Please let us know if you have any further queries by emailing Onlineanswers@lowcostholdays.com
Regards,
Lowcostholidays