Shaun S´s profile

Reviews (1)

Mattress Next Day

Late delivery

I ordered the bed to be delivered by 1 pm. When it was late, I tried phoning customer service but initially couldn't get through. Eventually I did and the person contacted the courier but they couldn't get hold of the driver. However, the company did promise to refund the early delivery charge.

The driver arrived at 3.30 pm but without any explanation or apology why he was late.

16 November 2012

Reply from MattressNextDay

Dear Shaun

Thank you for your review. We apologise for the late delivery.

Kind regards,

Shaun S´s profile

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Shaun S
United Kingdom