Paul´s profile

Reviews (1)

Mr Memory

I received the correct items very quickly

I was able to look the parts up very easily on the website on my own but there was plenty of options for help if you needed it. The parts were very competitively priced, much cheeper than I could have bought on the high street. I paid only 0.90p extra for delivery and they were here next day in the post.
The only reason that I have given them only 4 stars is that I purchased the items for my company and gave that as the invoioce & delivery address and my home address as to where the payment card was registered. On the invoice my name and home address was printed and I wanted my Company address to satisfy my accounts. They even corrected this for me when I pointed it out.
Everything else was brilliant!!!

15 November 2012

Reply from Mr Memory

Good Morning Paul,

Thank you very much for your feedback regarding your invoice. I am sorry to read that the layout of the invoice was not how you expected it to be. The reason the address was not included on the invoice was due to the fact the address is used for the tear off label for the delivery address of your order.

I have now spoken with the Dispatch Department to implement a change to the layout of the invoice so that both the card address and the invoice address are stated on the invoice.

I will also arrange for a PDF copy of your invoice to be emailed to you that will include the Invoice address so that you can use this for your accounts.

Best Regards
Andi Tamplin – Assistant Web & Data Manager

Paul´s profile

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United Kingdom