My family and I are the owner/operators of City Boats in Norwich and strive very hard in the areas of customer service and satisfaction and away from our business we too look for companies who also care about their customers. We decided to have our gardens at home completely landscaped and contacted two companies for quotations, however neither gave the impression that they wanted nor needed our work. That was until I saw a brickweave driveway being constructed in my village; the workers seemed to be working hard and the finished job was one of the best I have seen - the company was K T Lake. I contacted Karl and within days we had arranged for him to visit to give advice and a quotation which we were very happy with and an approximate date was made for the works to begin. In the meantime, we decided to have more work incorporated making the job a full garden makeover and again a quotation was given for this extra work. The day finally arrive for work to begin and Chris, Alan and Daniel introduced themselves and we soon found them to be true craftsmen, diligent workers and fun to have around. At every step of the way, Chris asked our opinions, made suggestions and gave us the chance to make sure we were happy with the job in hand. We now have the garden and driveway of our dreams thanks to Chris, Alan and Daniel, their very hard work and knowledge of their trade.
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