Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday...
I sent an email Friday asking why... no response.
They arrived Monday but still no response.
Makes me wonder what would have happened if they hadn't arrived....and I'm out of pocket £6 extra for "express delivery"... slightly annoying.
I purchased some Blaupunkt Sports Earphones on Wowcher - marked down as £14.99 plus £4.99 shipping instead of £44.99 - a supposed saving of 67%. When I received them and expecting better quality sound, I then discovered that this model was never worth the £44.99 advertised and that the model could be bought from any retailer including Amazon for around £18 including shipping.
I could not find any reference to this model ever being sold for £44.99 - apart from the buyclever.tv website which supplied the deal to Wowcher.
Upon checking the buyclever.tv website, there are a number of other goods advertised as discounted, but when researching the RRP or prices on Amazon, seem to be inflated well above their normal price.
I complained to Wowcher, who apologised and said they would give me a Wowcher wallet credit for the £14.99 within 7 days. They didn't do this, and then when I followed this up, they then deferred me to their supplier - buyclever.tv.
So thumbs down to extremely poor deal, and really bad service.
Be careful and check any supposed deals thoroughly - I won't be going near Wowcher again.
Emma Williams found this review useful
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