Derek Carpenter´s profile

Reviews (1)

Greased Lightning

Dealt extremely well with what could have been a bad customer experience.

I have used Showroom Shine for a few years and this was first time I ordered direct from Greased Lightning, previously Ideal World. Ordered Showroom Shine 1 Litre X 2 Crystal Clear 500ml X 2 and Brilliant Black 500ml X 2 with fourt Microfibre cloths. Goods arrived promptly, but unfortunately one of the Showroom Shine bottles was smashed and had leaked to part of box. Box did look a little damp on outside but thought might have been due to recent rain. However called Showroom Shine (Claire) who was most apologetic and understanding and said replacement bottle and new clotshs would be sent out. They were duly received couple of days later. Well done Greased Lightning. Would definitely recommend Greased Lightning and their products especially Showroom Shine. However as mentioned to Claire it would have helped if the box Greased Lightning used had been more sturdier, especially for the weight of the contents in this order.

Derek Carpenter´s profile

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Derek Carpenter
United Kingdom