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Reviews (1)

StressFreeParking - Meet and Greet

Reward 4 4 stolen Volvo dust caps

I fly from Gatwick 2 to 3 times a year and always use Tudor Rose whom I can highly recommend, its a shame they don't sevice Stanstead this is the first time I have used this company and I will not be using them again, when cleaning my car I found my back seat dog cover was on the floor, the dogs bed had been placed in the boot, the door pockets looked as though they had been gone through and all my Volvo alloy dust caps where missing, why would anyone take my dog cover of the back seat??????????

15 November 2012

Reply from stressfreeairportparking.com

Dear Barry,

Thank you for your review.

I am very sorry to hear you suffered an inconvenience whilst parking with our Vendor Stansted SVS. I want to assure you Stress Free parking take all customer complaints very seriously and customer satisfaction is of the utmost importance to us.

Due to the serious nature of this complaint, I have passed this information on to the manager down at Stansted. The manager will conduct a through investigation in to your complaint, speaking to all chauffeurs involved in transporting your vehicle and checking all relevant CCTV footage.

I assure you once I have a response from the manager at Stansted I will be in touch immediately.

I appreciate your patience.

Kind Regards,

Complaints Team Leader
Stress Free Parking

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, Barry
United Kingdom