My first purchase from this company floundered because I did not complete the 'payment' form correctly (fat fingers!) They emailed me to remind me about the incomplete orser and I was able to send it correctly.
The goods were despatched very quickly, were as described, and were significantly cheaper than other online suppliers.
Needed an ERA multipoint lock gearbox assembly for a client. Knew ID did it from their catalogue. Ordered on Sunday evening, mechanism arrived Tuesday am and installed and working by Wednesday pm.
It could have been quicker, but only if they invent telepathic ordering and teleport the goods!
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