I purchased a metabo cordless grinder just over £300. When it finally arrived 3days late , I opened box to discover it had been used . I phoned to inform them and was offered a measly £15.00 refund . Or the option of sending it back and waiting again . She was very polite though and said I had up to 12mth to send it back if it went wrong . Still would have preferred a brand new model though . Unfortunately I needed grinder urgently for work .
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