I was totally satisfied with my order from Havens and particularly impressed with the level of customer service. Besides being of excellent quality, the glasses arrived on the expected date and on time. I was kept updated with the progress of my order and even received an email telling me the hour in which to expect delivery and the name of the driver! Everything was well packaged and the gift wrapping was expertly done. I would not hesitate to use Havens again or to recommend others to do so.
I had a good idea of the radiator I needed before I used the Theplumbstore web site, but it was very easy to find and it had all the information necessary to confirm it was the right product for me. Ordering was straightforward and payment was secure. Delivery was duly made on the day promised. The only thing that could be improved would be to give an indication of the time of delivery - some companies phone the day before or first thing in the morning to provide an estimate so you're not hanging around all day.
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