As a designer I'm fussy about stuff but I found SimpleLighting offering the sort of under cupboard lighting strips I wanted at a very reasonable price..... except that the standard lengths were too long. Not a problem. A quick call to Simple Lighting and they shipped me the component parts to make up the lengths I required, only charged for the lengths I actually needed, and all delivered the next day.
Great but a few days later I found one component to be faulty. I fired of an email expecting to be told that as I'd assembled the parts myself I had no redress but within 20 minutes I had a reply confirming that a replacement was in the post. Superb!
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