I was looking at various website, some well known and some less so, for a holiday package for myself and my daughters (18 and 15). I have picked a particular airline and a hotel as a basis for comparison and eBookers was by far the best value for money, and they also had more flight/hotel choices too. We finally chosen a flight/hotel package and even with the upgraded hotel room to a 2 bed suite, the total price was still cheaper than all the other holiday websites with the same flight/hotel (basic room) combination. The navigation on the web pages were really easy, booking the holiday was no trouble at all and everything was fully explained. I also had a rapid response by way of e-mail almost immediately after the booking! :)
I will most definitely use eBookers again and would recommend to friends and family. All that remains for us now is to look forward to the holiday next month!
Ordered a sports camera online as a birthday present on 8th November and all went through smoothly. I then received an e-mail asking me to contact them to verify a couple of things and that's when I noticed some of the phone numbers were U.S. numbers. However, I called the UK number and I think it connected to the U.S. center and they were very helpful. Asked me a few questions about how the product was intended to be used and suggested to me to buy an extra battery, which was of a good price. They also upgraded the delivery from standard to express free of charge as well as thrown in some relevant freebies. I had billing issue a couple of days later and once it was sorted out the package arrived promptly via DHL. I was sent the tracking number and it took just 2 days to arrived from U.S. to my home. Don't listen to the reviews about VAT and duty etc etc. I paid the exact amount quoted on the online price and that was it. There was no hidden extras. I almost cancelled the order after reading some very negative reviews online and decided to give SLRHut a chance and now I am so glad I didn't cancel the order. They are a good company and I had nothing but good sales and customer services from them. I personally would definitely them again.
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