Paul Eason´s profile

Reviews (3)

Victoria Plumb

Product good aftersales not

The product we purchased was delivered ontime and was of good quality. The biggest problem we had was trying to get aftersales service to answer the simple question we raised. It got to a stage that we doubted that they even had a technical department. For a company like this to take over two days to answer a simple question totally offsets any high opinions we had of the company and their customer satisfaction expectations.

24 October 2013

Reply from

Dear Paul Eason

Thank you for your comments in relation to your recent purchase, I can see from your account that an advisor has spoken to you to advise that the fixing bolts are not included and that you can adapt the unit to accomodate for your waste pipes.

I apologise for the delay with the responce.

Kind Regards
Victoria Plumb Customer Service Department



Quick straight forward and easy each time I have used Lensway


Easy Speedy

Saw this product in one store without availability and so looked on Internet where we found Bedeck. Placed the order very easily and then sat back. We had good updated communications from Bedeck and delivery was when stated. No problems at all and would use again

Paul Eason´s profile

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Paul Eason
United States