I first read about KEY RETIREMENT in the Sunday Express newpaper. Having had communications with other companies, I was to say a bit apprehensive....but all my fears were put to rest. KEY RETIREMENT representatives (ie the person you speak to on the phone, regardless if they are relaying a message on your behalf or you are speaking to your Annuity Broker that has been assigned to) are 100% professional, listen to what you the customer/ client has to say, maintaining regular contact, you do not feel you are just another number. Gemma McDermott our Annuity Broker helped understand the retirement paperwork jargon. Nothing is too much trouble for her. I have no hesiation in recommending KEY RETIREMENT for ONE of the MOST IMPORTANT retirement decisions people have to make.
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