I chose Ebookers today as based on the charges stated on Ebookers website, they were the cheapest after comparing a number of different providers.
However - this was not the case!
The costs came to £43.96 more than expected. If the information on their website had been correct I would have booked directly with the airline and saved myself time, money and stress.
I have spent the whole day trying to get Bravofly to explain to me why they haven't confirmed my flight with the airline as they said they would when I booked it. I'm still waiting.
They promised to phone me back at least 6 times. They still haven't.
Their operators are extremely unhelpful and will only '' follow the process''.
I suspect they offer flights at prices that they cannot then deliver and they are not honest enough to admit this.
Avoid this company at all costs unless you want to cost yourself unnecessary money and stress.
And now - after they assured me they had refunded the money - our credit card company tells us they haven't. And they have taken it, not once - but twice! And still, nobody will phone me back.
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