I have spent the whole day trying to get Bravofly to explain to me why they haven't confirmed my flight with the airline as they said they would when I booked it. I'm still waiting.
They promised to phone me back at least 6 times. They still haven't.
Their operators are extremely unhelpful and will only '' follow the process''.
I suspect they offer flights at prices that they cannot then deliver and they are not honest enough to admit this.
Avoid this company at all costs unless you want to cost yourself unnecessary money and stress.
And now - after they assured me they had refunded the money - our credit card company tells us they haven't. And they have taken it, not once - but twice! And still, nobody will phone me back.
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