My experience with Lastminute.com is horrendous, I would advice to keep well clear of this outfit.
I feel the hotel I booked was misrepresented to me, the conditions for cancellation were misrepresented and the principal with which I was making the contract for the provision of accommodation through lastminute.com was misrepresented to me.
I feel the company skirts the edge of legality as a business practice, and has therefore a policy of vexatious underhand defence policy to deter abused users for seeking legal action.
If you want an easy life avoid sharks. It can be costly and impossible to find redress.
Just my opinion folks, sorry if you feel you needed more details and did not like my review, Stay safe.
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