After seeing the Isme advert on TV I decided I would like the blouse worn by Linda Bellingham. Went on the website, which is poorly laid out, and spent ages trying to find it, without success. In the process a survey popped up, asking for feedback on the website, so I decided to fill it in. After putting in my age, I was told that I did not "fit the criteria" (probably because I am elderly. I decided to send an e-mail anyway, explaining what I wanted. Next news was an e-mail saying that because of Data Protection they could not reply to my e-mail unless they had my account details!! Replied that, if they had read my original e-mail, they would see I was not, or now, likely to be, a customer. Have now had a reply saying the blouse is out of stock. With service like that BEFORE you become a customer, I dread to think what it is like after.
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