scott´s profile

Reviews (2)

good service but wrong parts

ordered parts for a Dyson and was showen all parts for my machine but they do not fit, they are for another hoover but upon double checking it still says it was the right parts for me, not a happy dude.

26 March 2014

Reply from

Dear Mr Garland

Thank you for your feedback, I am sorry that you have experienced an issue with your order.

I will be investigating this matter and have contacted you for further information.

Kind Regards



Cant track my goods with there "wonderful" tracking service.. Try and track it "sorry but we can't find your details", even with the tracking number you get. it's not hard in this day and age to try and track somthing but no.

19 November 2012

Reply from Spartoo

Hello Scott,

I do understand your frustration about tracking not updating, and do apologise for this inconvenience. However I am not showing anywhere in your customer account that you had contacted us directly about this.

I know that the Yodel website is currently down, giving erroneous tracking results, and as we are able to track parcels with our Yodel business tool, we would have been able to help you. I would encourage you to contact our customer service at your earliest convenience so that we may track the parcel for you over the phone.

Kind Regards,
Katie, Rubbersole Customer Service

scott´s profile

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United Kingdom