Nicole Ellitts´ profile

Reviews (2)

Animed Direct

outstanding

Brilliant service,quick delivery,excellent prices :) what more could you ask for.

Festive Lights

dissapointing

the xmas tree i bought was a big dissappointment,branches were not fixed on right the colour pink looked a nice light pink on some branches and a very dirty look pink on others.had to leave it up as me and children put it up so the children didnt want me to take it down,i had to compensate by covering it in lots tinsel.branches fall on to other branches so not worth the price at all.the lights were fine but the tree was awful my mom had said she was going to get one when i told her i had ordered a pink tree,but when i saw it i rang her and told her not to waste her money.sorry but so dissapointed worse tree i have ever purchased.

19 November 2012

Reply from Festive Lights Ltd

Hi Nicole, I'm sorry to hear that you were disappointed by the quality of your tree. If you do wish to then you can return it to us, but I understand that this may not be possible. If you would like to contact the company anyway then we will see what we can offer in terms of compensation. We will also be taking a close look at the tree in question to assess the quality and if need be remove it from sale or amend the price.

Nicole Ellitts´ profile

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Nicole Ellitts
Reviewer
United States

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