Mr Mike Muyal´s profile

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Quick, no hassles online booking experience with bona-fide help along the way

I was looking to book an obscure airline, Shanghai Air. Expedia wouldn't touch 'em, so I Googled for it and came across ebookers. I was wary of booking from a UK outfit, since I am in North America (Canada). But, they did live online conversion to $CAD, and allowed me to book and get a price very quickly. I didn't have to enter a myriad of details, passports, etc. They took my charge card, and gave me a reservation number right away.
The best part--they had lots of help available during the process--FAQs, "CANCEL" buttons, "My bookings" buttons, etc. Becoming a member of ebooker also was quick..only a few questions, without the burden of having to enter all your life history.
Finally, they had live online chat that responded right away, and the questions I asked of them proved that they were bona-fide into the travel world, and not simply a front-end for some small-time Travel agency.

Mr Steven Partner found this review useful

Mr Mike Muyal´s profile

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Mr Mike Muyal
United Kingdom