Ordered over the internet and recieved wrong outfit, contacted the company and they told me i would have to pay again in order for them to send me another outfit, they would then refund me once i had sent other outfit back. They then sent me the wrong outfit again! and offered me the same service, pay again and we'll get you refunded once we get the other outfit back. The oufit i recieved only cost £17.50 when i had in fact payed them £57.97 TWICE! so for my total spending of £115.94 i had two wrong costumes that only amounted to £35. It turned out that they didnt even have the outfit they had advertised on the internet and informed me that it was a mistake that the warehouse had made when ordering costumes. When i asked for a refund for the difference in the cost that i was owed they still refused to refund anything untill they had recieved the two £17.50 outfits back, after being past from one adviser to another a manager finally spoke to me who was so rude she actually ended the conversation by saying she would not be issuing a refund and would not be contiuning the conversation and hung up the phone!!
I would NOT reccommend this company.
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