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Reviews (3)

Wood Finishes Direct

Good, Reliable Service

I've used Wood Finishes Direct twice now and on both occasions the goods were very quickly delivered and were exactly as ordered. Quality of the goods was perfect and their prices competitive. I'll certainly use them again.

FFX

Hole Digging made easy

Bought an auger (post hole digger). Arrived quickly from FFX, at a good price and is saving me huge amounts of effort digging holes for a new fence. Should have bought one decades ago.

Mattressman

Damaged goods very quicly put right.

Bought a guest bed with trundle (an extra guest bed that is stored under the other bed). The packaging was torn and obviously opened, parts were missing, It looked as though the bed had been assembled and then returned with parts missing. Phoned Mattressman who aplogogised and a replacemtent arrived the next day and the old one removed. The replacememt was fine (it had a faulty bolt and a replacement was immediately mailed to us with more apologies). They kept us informed throughout and so despite the initial problem we were very impressed with their aftersales service and the beds are excellent and good value for money. Would definitely use them again.

19 November 2012

Reply from Mattressman

Thank you for taking the time to share your shopping experience at Mattressman.

I apologise for the problems that you have had with your Sheywood guest bed. This is not our usual quality but thank you for your patience and allowing us to resolve this for you.

Kind regards

Customer service manager

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Mr d taylor
Reviewer
United Kingdom

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